Event Details

Kelly has beyond 20 years of experience and expertise in human resources to include learning and development, talent acquisition, total rewards, and performance management. For 15 years, Kelly held various leadership roles in human resources for a top propane retailer. Outside of propane, she has served in HR leadership roles with NorthPoint Development, PBI-Gordon, and DRI. During Kelly’s career she was honored as a member of the 40 under 40 class by Ingram’s magazine, received a Best Practices award from the Association for Talent Development, and facilitated a press conference with Tom Watson and George Brett. Kelly is a Past President of the Society for Human Resource Management of Greater Kansas City chapter and serves on the leadership council of the Mid America ALS Association. Kelly holds a BS in Human Resources from Kansas State University and maintains the SPHR, SHRM-SCP, and CAALF credentials.

Art of Active Listening™

Improve communication, engagement, and culture with active listening.

When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer.

Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work?

This presentation has been approved for both SHRM and HRCI re-certification credits.